Amazon Web Services (AWS) is experiencing a significant outage that has affected several online platforms, including Amazon, Alexa, Snapchat, and more. The AWS status checker indicates multiple services are facing operational issues, particularly in the US-EAST-1 Region, though disruptions are noticed globally.
AWS Outage Causes Service Interruptions
Many users on Reddit reported that Alexa is unresponsive to queries and requests. Personal experiences suggest that features like preset alarms are also not working. Other affected platforms include Perplexity, Airtable, Canva, and the McDonald’s app.
AWS’s dashboard began reporting issues in the US-EAST-1 Region at 3:11 AM ET. Amazon announced they are working to resolve the issues and will provide updates, initially set for 3:51 AM ET or sooner if more information becomes available.
Communications from Affected Services
Perplexity CEO Aravind Srinivas confirmed on X that the platform is down due to AWS’s issues and that they are working on a resolution. This incident mirrors previous AWS outages in 2020, 2021, and 2023, which had extensive impacts on various websites and services.
AWS has acknowledged the heightened error rates and delays affecting multiple services and is actively engaged in resolving these issues. The exact causes of the outage remain unconfirmed, and there is no clear timeline for service restoration.
Historical Context of AWS Outages
Previous AWS outages have led to significant disruptions, forcing multiple platforms offline for several hours. The frequency of these incidents raises concerns about the reliability of services dependent on AWS’s infrastructure.
As the situation develops, more updates will be made available. Stakeholders are advised to monitor the status and prepare for ongoing service interruptions.
