Bose will disable essential SoundTouch features on February 18, 2026, impacting audio playback options.
Key features will stop functioning
Cloud services will cease on Feb. 18
Bluetooth playback remains active
Some saved presets will be lost
Trade-in credit available up to $200
Security updates will end
Bose will discontinue cloud support for all SoundTouch Wi-Fi speakers, soundbars, and home theater systems on February 18, 2026. This means key features that rely on Bose’s cloud infrastructure and the SoundTouch app will stop working.[1][3][5]
Impact on Features Bose SoundTouch Cloud
Music Services and App: Integration with streaming services like Spotify and TuneIn will no longer function. The SoundTouch app will be discontinued globally (except in Japan where downloads end earlier).[5][1]
Multi-Room Audio: The ability to synchronize multiple speakers in different rooms will cease.[4][1]
Presets: Existing saved presets may stop working, and changing presets will not be possible after support ends.[1][5]
Security Updates: Bose will stop providing security patches for SoundTouch devices.[4]
What Will Still Work
Wired and Bluetooth Playback: Devices will continue playing audio from connected sources via AUX, HDMI, and Bluetooth. However, Bluetooth connections typically have higher latency compared to Wi-Fi.[3][1][4]
Basic Speaker Functionality: Despite losing smart features, speakers will still operate as basic audio devices.[1]
Bose SoundTouch Cloud Reasoning
Bose cited the aging technology and evolving product platforms as reasons for ending SoundTouch support, stating the cloud infrastructure for this older generation is no longer sustainable for development and maintenance.[3][5][1]
Customer Response and Options
Many users express frustration after investing hundreds or thousands of dollars in these premium systems.[4]
Bose offers a trade-in program providing credit up to $200 for affected customers.[1][4]
Bose will not migrate SoundTouch devices to its newer Bose app; there is no replacement app for SoundTouch.[4][1]
Context in the Industry
The phase-out follows a broader trend where manufacturers discontinue cloud services for older smart devices.
Bose faced challenges similar to those experienced by competitors like Sonos, which struggled with app redesign compatibility.[4]
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