A new report from Gartner calls for organizations to block all AI browsers for the foreseeable future due to significant security risks. They highlight that sensitive user data, like browsing history and active content, can be exposed when these browsers send information to cloud-based AI systems.
Data Safety Is a Top Concern
Gartner’s report underscores how AI sidebars in browsers can lead to unauthorized data transmission, increasing exposure risks. If businesses decide to allow AI browsers, it’s crucial they educate users about the potential for sensitive data being sent to external servers.
They suggest that if organizations wish to proceed with AI browsers, assessing the security measures of the back-end services is essential. If the risks are deemed unacceptable, blocking these browsers is the safest option.
Risks of Automation and Misuse
Another major concern is that employees might automate mundane tasks with AI browsers, which could lead to significant errors. Imagine someone using AI to rush through mandatory cybersecurity training or misclicking on internal procurement tools, resulting in unintended purchases.
This unpredictable behavior can yield costly mistakes such as ordering wrong supplies or booking incorrect travel. Gartner’s analysts recommend limiting AI browser capabilities, like disabling email features, to control misuse.
- AI can miscomplete forms
- Potential phishing risks exist
- Monitoring is necessary
Thorough Assessments Are Essential
Overall, Gartner’s analysts emphasize the need for comprehensive risk assessments before adopting AI browsers. Without these checks, organizations risk falling behind in security measures required for safe operations.
Given the current landscape, the overwhelming consensus is that organizations will likely find many prohibited use cases, complicating management and monitoring of any AI browser fleet.
