Coolblue.com omnichannel Felectronics and energy solutions retailer

Coolblue.com is the digital storefront for Coolblue, an omnichannel Felectronics retailer headquartered in Rotterdam that sells consumer electronics and energy-saving solutions across the Netherlands, Belgium and Germany.
The site lists more than 180,000 products from laptops, TVs and white goods to heat pumps, solar panels and home batteries each presented with high-resolution photos, 360-degree viewers, downloadable spec sheets and energy-label filters that let shoppers search by efficiency class, annual consumption or noise level.
Real-time inventory syncs with 23 physical stores and four regional distribution centers, displaying next-day delivery windows or same-day pickup slots that update dynamically based on postcode and courier capacity. Coolblue’s own fleet of branded vans and in-house technicians handle 95 % of shipments, ensuring customers receive a two-hour time slot, unpacking, installation, Wi-Fi configuration and on-the-spot recycling of old appliances at no extra cost.
Product pages embed expert video reviews shot in the company’s studio, side-by-side comparison tables and more than 750,000 verified buyer ratings that influence search ranking and help users choose between similar models. Live-chat advisors, available seven days a week, can share screens, annotate product images and even add items to a customer’s cart in real time, replicating the assisted sales experience of a physical store online.
Coolblue Plus membership removes delivery fees, extends the standard return window to 100 days and provides free annual appliance check-ups, while businesses can access volume pricing, leasing options and white-label energy audits through a dedicated B2B portal that still uses the same login credentials.
The site also hosts an energy-advice centre where visitors can calculate pay-back periods for heat pumps or solar arrays, book virtual roof surveys and apply for national subsidies directly inside the checkout flow, turning Coolblue.com into a one-stop marketplace for both entertainment electronics and sustainable home upgrades.